Last Updated: Tuesday, May 20, 2025
High Level Tales (9491-1542 QUEBEC INC.) (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide while participating in GENSÈS 90 in 30. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
From Participants:
Name, email, phone number
Challenge participation data (posts, points, activity streaks)
Uploaded photos, videos, or other user-generated content (UGC) submitted for challenge purposes
From Business Clients (if applicable):
Business name, email, and contact info
Customer contact lists (names, emails, phone numbers) uploaded or authorized
2. How We Use Your Information
We use the information you provide to:
Administer the GENSÈS 90 in 30 challenge, including tracking posts, points, and progress
Send transactional messages and reminders via SMS and email (e.g., challenge start date, posting reminders, points updates)
Display or repurpose UGC for marketing or social proof, unless participants opt out
Analyze and improve the challenge system
3. Consent
By participating in GENSÈS 90 in 30, you consent to:
Receiving SMS and email messages related to the challenge
Your submitted content is being processed and potentially used for marketing or social proof
Your activity is being tracked to calculate points, determine leaderboard positions, and verify reward eligibility
4. Third-Party Tools & Integrations
We may use third-party tools such as:
SMS/email platforms for reminders and notifications
Social media platforms for UGC validation
Analytics and gamification tools to track points and engagement
These providers adhere to strict data protection practices.
5. Data Retention
We retain your personal data only as long as necessary for the challenge or legal obligations. You may request deletion at any time.
6. Your Rights
You have the right to:
Access or update your personal data
Request the deletion of your data
Withdraw consent at any time
File a complaint with a data protection authority
Contact: [email protected]
7. Security Measures
We use industry-standard security protocols (HTTPS, encryption, and access controls) to protect your information from unauthorized access or misuse.
8. Children’s Privacy
GENSÈS 90 in 30 is not intended for individuals under 18. We do not knowingly collect data from minors.
9. Cookies & Tracking
Our website may use cookies or analytics to improve your browsing experience. You can disable cookies through your browser settings.
10. Governing Law
This Privacy Policy and all challenge-related agreements are governed by the laws of Quebec, Canada.
11. Changes to This Policy
We may update this policy periodically. Continued participation in the challenge indicates acceptance of the updated terms.
11. Refunds & Money-Back Policy – GENSÈS 90 in 30
1. Challenge Fee
The entry fee for GENSÈS 90 in 30 is $500 USD, payable at registration.
2. Eligibility for Refund
Your $500 is fully refundable only if you complete the challenge according to the official rules: Posting 3 times per day for all 30 days. Remaining active in the accountability group and submitting posts according to the content guidelines.
The specific requirements will be revealed during the challenge.
Participants who meet all requirements will have their $500 refunded within 10 business days after verification of completion.
3. Non-Refundable Circumstances
Partial completion or missed days will forfeit the refund.
Participants who fail to comply with the official rules, including posting frequency, accountability group participation, or content requirements, will not be eligible for a refund.
4. Verification Process
Your posts, points, and activity will be tracked automatically via the challenge system.
Any disputes regarding eligibility will be reviewed by our team. Decisions are final.
5. Optional Upsell / Credit
Participants who do not meet the refund criteria may opt to apply their $500 toward another program or receive in-store credit for future GENSÈS services, at our discretion.
6. No Other Refunds
Aside from the above, no other refunds or credits will be issued.
Contact Us
Questions? Contact: [email protected]