Last Updated: Saturday, May 30, 2026
High Level Tales (9491-1542 QUEBEC INC.) (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide while participating in GENSÈS 90 in 30. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
From Customers:
Name, email, phone number
Challenge participation data (posts, engagement, activity tracking)
User-generated content (photos, videos, text submissions)
From Business Clients (if applicable):
Business name and contact information
Customer data you authorize or upload (names, emails, phone numbers)
2. How We Use Your Information
We use your information to:
Run and manage GENSÈS challenges, events, and programs
Track participation, engagement, and progress
Send SMS and email communications (reminders, updates, notifications)
Provide leaderboard, gamification, and performance tracking
Improve our systems and services
Showcase user-generated content for marketing or social proof (unless opted out)
3. Consent
By participating in any GENSÈS program or submitting your information, you consent to:
Receiving SMS and email messages related to your participation
Having your activity tracked for engagement and challenge purposes
Your content is being used for internal analysis and optional marketing use
You can withdraw consent at any time by opting out of communications.
4. SMS & Communications
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
Reply HELP for assistance.
5. Third-Party Tools
We may use third-party services such as:
SMS and email delivery platforms
Analytics and tracking tools
Social media platforms for content validation
These providers process data securely and only as needed to deliver our services.
6. Data Retention
We retain personal data only as long as necessary to:
Run programs and challenges
Fulfill legal or operational requirements
You may request deletion of your data at any time.
7. Your Rights
You have the right to:
Access your data
Request correction or deletion
Withdraw consent
Opt out of communications
Contact: [email protected]
8. Security
We use industry-standard security measures including encryption, secure servers, and access controls to protect your data.
9. Children’s Privacy
GENSÈS programs are not intended for individuals under 18. We do not knowingly collect data from minors.
10. Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings.
11. Governing Law
This Privacy Policy is governed by the laws of Quebec, Canada.
12. Changes to This Policy
We may update this policy from time to time. Continued participation in GENSÈS programs means acceptance of the updated version.